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Best Western Raphael Hotel Altona 3 stars

Präsident-Krahn-Str. 13, 22765 Hamburg Show map

Score from 492 reviews   8.1/10 8.1

This 3-star Superior hotel is situated opposite the Hamburg Altona Train Station. It is just a 6-minute S-Bahn train journey from Hamburg Main Station.

Rooms at the Best Western Raphael Hotel Altona feature a contemporary design. All rooms offer cable TV and a private bathroom.

The Best Western Raphael Hotel Altona is within easy walking distance of a large shopping centre and the famous Reeperbahn, as well as lots of musical theatres. The pubs and restaurants of the Ottensen district are also nearby.

Free Wi-Fi is available in the public areas of the hotel. There is also a free internet terminal in the hotel bar.

Rooms: 3

Hotel Chain: Best Western – Raphael Hotels

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The most recent booking for this hotel was made on 21 Jan at 11:22 from Sweden.

Facilities of Best Western Raphael Hotel Altona


  • WiFi available in all areas

Food & Drink

  • Bar
  • Packed lunches

Pool and wellness

  • Sauna

Reception services

  • 24-hour front desk
  • Newspapers
  • Express check-in/check-out
  • Safety deposit box
  • Ticket service
  • Luggage storage

Common areas

  • Library
  • Shared lounge/TV area

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Laundry
  • Ironing service
  • Shoeshine
  • Daily maid service

Business facilities

  • Fax/photocopying


  • Non-smoking rooms
  • Lift
  • Heating
  • Allergy-free room
  • Non-smoking throughout


WiFi is available in all areas and is free of charge.


Public parking is possible on site (reservation is not needed) and costs EUR 12 per day.

Hotel Policies

These are general hotel policies for Best Western Raphael Hotel Altona. As they may vary per room type; please also check the room conditions.


From 15:00 hours


Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to room type.

Children and extra beds

Free! All children under 3 years stay free of charge for children's cots/cribs.

The maximum number of children's cots/cribs in a room is 1.

There is no capacity for extra beds in the room.


Pets are allowed on request. Charges may be applicable.


When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted credit cards

  • American Express
  • Visa
  • Euro/Mastercard
  • Diners Club

The property reserves the right to pre-authorise credit cards prior to arrival.

Food & beverage

We serve breakfast from Monday to Friday between 06:30 and 10:00 and on Saturdays and Sundays from 06:30 to 11:00.

The bar is open from 12:00 midday to 01:00 for your convenience, and we will be happy to recommend some good nearby restaurants.

Room information

The following pillows are available for you to choose from:

- Comfort pillows
- Neck support pillows
- Pillows suitable for allergy sufferers

Simply order your favourite kind of pillow at Reception.

Area information

Ottensen, one of Hamburg's trendiest districts featuring lively restaurants and bars as well as colourful shopping opportunities, is in the hotel’s immediate vicinity.

Travel information

Arriving by public transport:

From the main railway station:
- Take the S-Bahn (city rail) line S1, S3 or S31 and get out at the station "Altona"
- Take the exit "Präsident-Krahn-Straße"
- Turn to your left and walk up the road
- After 100 yards you will see the hotel on the right-hand side

Arriving by car:

Via the A7 motorway:
- Take the exit "Hamburg Othmarschen"
- Turn right into Behringstraße and continue straight ahead
- Before the tunnel, get in the left-hand lane
- After the tunnel, turn right into Präsident-Krahn-Straße
- The hotel is located on the left-hand side after approx. 200 metres

Important information

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.


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